Returns & Refunds Policy
At Starlight Distribution, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original packaging. Please ensure your products are unused and unassembled to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original boxes, ensuring all hardware and instruction manuals are included to prevent damage during transit.
Ship to Distribution Center
Affix the provided shipping label to your package and drop it off at any authorized carrier location for secure delivery back to our warehouse.
Inspection and Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing